When you open Intuit Sync Manager, you do not see your company files for sync or you may be seeing a message that says:
There are several reasons you might not be seeing your company file listed in Intuit Sync Manager:
For best results, perform the steps and solutions in the order shown.
If you have not uploaded your QuickBooks company file for use with any of the Intuit Workplace applications, click here: Set up Intuit Sync Manager with your data file.
Solution 1: Sign in with the correct Windows user account
Solution 2: Reset Intuit Sync Manager
If you have moved your company file from one computer to another, use the Reset Data Sync option to set up the company file to sync from the current computer.
Sync Manager stores its data in the following location: